We live in a world of continuing change that blends over time into interconnected supercomplexity. Organisations are forced to make decisions today for highly uncertain futures, with limited tools and available knowledge. Recent crises, including the COVID pandemic, have challenged decision makers with the interdependence of their problems with unexpected and unrelenting wickedness.
Also today's creative professionals, from leaders and strategists to practitioners, engage with ever more complex problem areas. Although it’s part of their work to empathise with, understand and contribute to tackling complex issues, and feel comfortable in fluid, chaotic times, it's also their duty to go beyond just individual creativity and actions to deal with connections, causes and consequences.
How to understand and design in ways that reflect the complex contexts of our industries, societies and the world we live in? How to tackle the challenges we face and make a sustainable impact at scale? How to design and co-create interventions with all stakeholders involved, far beyond our own organisations or even industry?
This course 'Systemic design for tackling organisational and societal complexity' focuses on how to learn to think, act, design, and organise for systems change, and practice supporting processes, tools and technologies. During the course’s 8 weeks you will use the book ‘Design Journeys through Complex Systems’ written by two of the teachers of this course. The book presents a full systemic design methodology, methods and tools,, with brief theoretical background and frameworks. With additional theory, exercises and case examples, the course aims at adding both a practical and theoretical layer to the book, on the practice hand by showing how to put the tools into use in stakeholder contexts, and on the theory hand by going into some depth into design science from underlying references.
In this course, you’ll discover, build and practice a transdisciplinary, collaborative, co-creational and multi-stakeholder approach, as well as an intervention mindset.
This course is worth 40 SDC study points. You will receive a certificate of completion.
Strategic design, futures thinking, systems thinking, transformation design, design thinking
Peter Jones (Canada) is an associate professor at OCAD University, Toronto where he teaches in the Strategic Foresight and Innovation and Design for Health MDes programs. He leads innovation research in new economies, cultural sustainability, healthcare system design, and complex social system design.
Kristel Van Ael (Belgium) is a business partner at Namahn, a humanity-centred design agency based in Brussels. She is also co-teacher in product-service-system design and lead teacher in systemic design at the University of Antwerp - Faculty of Design Sciences.
Bassam Jabry (UK) is a seasoned designer, systems thinker, and managing director of Chemistry, an independent strategic design consultancy, that helps organisations deliver human-centred solutions that drive positive change.
Noortje Küppers (The Netherlands) is a service design consultant at Livework studio, where she focuses on bridging urban design and service design. Her key driver is to design for wellbeing and a sustainable future.
Majid Iqbal (India) is advisor, teacher and founder of Structural, a stealth startup building a platform for designing contracts and agreements, based on an expansive library of building blocks.
Maja Grakalić (Croatia) is an independent foresight strategist, service designer and PhD candidate at Central Saint Martins in London. Her work merges strategic foresight with the human-centred collaborative approach.
Diane Seaver (United States) is a Senior Service Design and Experience Lead at Philips working on service innovation projects specialising in business model innovation and go-to-market implementation.
Ariel Guersenzvaig (Argentina) teaches and writes about the philosophy and ethics of design and technology. He is professor of design theory at ELISAVA Barcelona School of Design and Engineering, where he also heads the MA in User Experience.
Koen Peters (Belgium) is the leading information architect at Namahn, a humanity-centred design agency based in Brussels. His work is mainly in web and intranet projects for governments and other large organisations.
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