How to build a culture of experimentation in a large mature organisation and with years of doing things a certain way? It takes more than good tools to overcome rigid hierarchies and processes and siloed thinking. It takes a complete change of attitude.

In this case talk AGL Energy, Australia’s largest energy retailer, will be used as an example on how to turn the tide. For more than a century, AGL has been innovating with their customers to deliver increasingly simple and convenient experiences that provide choice, value and flexibility. As they transition to a low-carbon economy, they believe the future of energy will be driven by customer demand, how communities act and how technology evolves.

Successful innovation requires building a culture of experimentation at a company-level. A culture of experimentation involves nurturing employees' curiosity, listening to data, allowing everyone to conduct or commission a test, and managers accepting a new model of leadership. Essentially, a culture of experimentation involves implementing new ideas or solutions throughout the organisation without restricting these things to only certain departments.

Hear about Gavin Bryant’s journey as Experimentation Program Manager at AGL. Learn about how to develop a culture of experimentation in the business, implementing and scaling an experimentation program. AGL's program delivered more than 1,000+ experiments, tested 40+ new growth opportunities and saved the business more than $7.5M in budget. The experimentation program was pivotal to AGL Energy winning four innovation awards.

The talk will happen live via Zoom.