Getting started with inclusive research

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DATE & TIME
October 14, 17:00-18:00 CET
DURATION
1 hour
WORKLOAD
1 hour
LANGUAGE
English
PRICE
US$ 20.00 *

If you are not yet a member of our online campus, this link will take you to the registration page. Membership is free but required to sign up for activities.

DESCRIPTION

As designers, we have more power than we think. What we design impacts people and communities. Because of that, we should ask ourselves: "Will it harm or support underserved communities?" "Will it heal and empower individuals?" "What main challenges will I encounter while designing to serve this scope?" This starts with doing research in a radically different way, ethically and inclusively.

However, many designers and design researchers experience that it is sometimes difficult to get the buy-in. Focusing deeply on the wellbeing and growth of individuals when designing products and services is not always the way leadership teams envision their business. How to get started with inclusive research? How to stand up for what is right differently? Max will encourage you to use this session as yet another, or maybe the first means to develop your perspective on diversity, equity, and inclusion. This talk aims to empower design-minded individuals with definitions, scenarios, and reflection to think through how they can each take personal accountability in conducting inclusive research and creating products and services for trans and gender non-conforming customers.

OUTCOMES

  • Basic understanding of common terms as well as best practices when it comes to designing for trans and gender non-conforming folks

  • Empathy building through interactive activities that engage with real-life human experiences, scenarios, and interactions

  • Tips to incorporate inclusive research in your practice

FORMAT

The talk will happen live via Zoom.

STUDY POINTS

This talk is worth 1 SDC study point.

KEYWORDS

Ethnography, ethics, cultural studies, anthropology, empathic design, inclusion

360° SERIES

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ABILITY 08 - Research radically
LEVEL - EXplore

360° SERIES

SDC_illustration_360_degrees_series_explore_ability08_lightblue

ABILITY 08 - Research radically
LEVEL - EXplore

DATE & TIME
October 14, 17:00-18:00 CET
WORKLOAD
1 hour
PRICE
US$ 20.00 *
DURATION
1 hour
LANGUAGE
English

If you are not yet a member of our online campus, this link will take you to the registration page. Membership is free but required to sign up for activities.

* Approximately EUR 16,50. Prices are exclusive of VAT. Non-EU citizens are exempt from VAT on e-services which includes online courses, workshops and talks.

Meet the speaker

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Max Masure (France, they/them) is a community-centered service designer and ethical UX researcher, DEI consultant, author, and public speaker. They were named one of the most influential leaders of DEI in 2019 and 2020 by Hive Learning.

Max recently supported the United Nations in their efforts to improve engagement on their Sustainable Development Goals, trained Doctors Without Borders to better serve their employees and donors, trained a global hotel company to better serve their transgender and gender non-conforming customers, and they are currently advising the Service Design Network Organisation as a founding member of their Diversity, Education, and Inclusion Advisory Board. Their upcoming book will be released in the Fall 2021: 'You (Don’t) Suck: a workbook to silence imposter syndrome'.

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