Leadership, as everything else in life, includes many risks. According to former Walt Disney manager Angeline Kobe Chan: "As a leader, if you follow your heart, you will have the courage to take on any risk because your heart will lead you to the solution and avoid the risk." What about design leaders? As design has become the key link between users and today’s complex and rapidly evolving digital and physical experiences, design leaders recognise that it’s not just the product of design or strategy, but the practice of design leadership that ultimately affects the customer experience.
Luis Villa will look back on his 20 years of experience as a design leader from his very first years as an emerging leader at Capgemini until his post as global design director at Fjord and Accenture. He will dive into his challenges, sharing his pitfalls and reflecting on them with you.
Find out about the major risks and obstacles on your path to becoming a great leader
Get inspired by and learn from leadership 'failures'
Build confidence and understand that leadership is all about learning by doing
The talk will happen live via Zoom.
This talk is worth 1 SDC study point.
Business design, organisational design, strategic design, case study
Luis Villa (Spain) is Professor and Design leadership coach. He teaches Customer Experience at the Instituto de Empresa and mentors young professionals. Luis is an independent advisor on digital strategy and transformation focusing on responsible business, and advises investors and executives in large companies and international start-ups on their digital strategy processes.
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