Systemic design for the era of long emergencies

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DATE & TIME
July 21, 17:00 - 18:00 CET
DURATION
1 hour
WORKLOAD
1 hour
LANGUAGE
English
PRICE
US$ 20.00 *

If you are not yet a member of our online campus, this link will take you to the registration page. Membership is free but required to sign up for activities.

DESCRIPTION

We are living in an era of long emergencies. COVID-19 is just the latest "new" emergency that is also exacerbating ongoing emergencies like climate change, wealth gaps, health inequity, racial inequity and unending social unrest. The joy and purpose we feel as designers can sometimes pale in these times, and even make us question our roles. The goal of this presentation is to help you take what you do best as service designers and connect to the systemic nature of long emergencies. Extending your ’service-oriented’ horizon to a ’system-oriented’ horizon.

Systemic design integrates systems thinking and human-centered design, to equip change-makers and champions with the tools they need to tackle highly complex challenges and systems change. You will be introduced to how the tools and trades of systems thinking and service design can be interwoven into a "triple diamond" and "quadruple diamond" to tackle change over longer time horizons.

OUTCOMES

  • Connect service design to the systemic nature of long emergencies

  • Learn how to combine tools and trades of systems thinking and service design

  • Learn what it takes to tackle change over longer time horizons

  • Case study examples

FORMAT

The talk will happen live via Zoom.

STUDY POINTS

This talk is worth 1 SDC study point.

KEYWORDS

Systemic design, systems thinking, framing, design thinking, case study

360° SERIES

SDC_illustration_360_degrees_series_ability05_exercise_lightblue

ABILITY 05 - COPE WITH COMPLEXITY
LEVEL - EXERCISE

360° SERIES

SDC_illustration_360_degrees_series_ability05_exercise_lightblue

ABILITY 05 - COPE WITH COMPLEXITY
LEVEL - EXERCISE

DATE & TIME
July 21, 17:00 - 18:00 CET
WORKLOAD
1 hour
PRICE
US$ 20.00 *
DURATION
1 hour
LANGUAGE
English

If you are not yet a member of our online campus, this link will take you to the registration page. Membership is free but required to sign up for activities.

* Approximately EUR 16,50. Prices are exclusive of VAT. Non-EU citizens are exempt from VAT on e-services which includes online courses, workshops and talks.

Meet the speaker

SDC_people_jerry_koh

Jerry Koh (Canada) is the Senior Director of Impact Coalitions at MaRS Discovery District, a charity founded in Toronto. He leads a team of experts in climate action, cleantech, inclusive smart cities and systemic innovation experts.

The Impact Coalitions team works with committed mission-driven partners looking to solve important problems for the benefit of all that are too big to solve on their own. The partnerships bring the new paradigm of innovation to bear on Canada's challenges to grow the climate economy, foster healthy communities, and build inclusive smart cities across Canada. Current projects include 'Mission from MaRS’ (building coalitions to address the global climate crisis by rapidly accelerating the adoption of Canada’s most impactful carbon-reducing innovations), 'Pandemic Intelligence Trusted Exchange Network’ (conceptualising a platform to help public health trace COVID cases faster than it can spread by utilizing commercial data already collected by businesses - mobile phones, payment, transit, etc.) and 'Emergence Room’ (prototyping an "experiment attractor" in collaboration with Demos Helsinki’s Untitled project, in support of institutional and community innovators looking to change dominant systems, to build forward better).

Jerry was previously the strategic foresight lead at Ontario Ministry of Health and Long-Term Care, where he supported policy projects on healthcare information systems transformation, informal caregivers, community mental health, indigenous health, dental for low-income families. Jerry has a MBA in International Business, and Nonprofit Leadership.

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