Design Operations - the gardeners of the corporate landscape
DESCRIPTION
Designers are dealing with more complex realities than ever before. Stakeholders with conflicting interests, team members scattered across the globe, and even trickier problems to tackle – all while wrangling with holistic, systemic approaches. In this jungle of complexity, designers need support and guidance. That’s where Design Operations experts come in. They help teams create clear processes using people-centred methods and tools. And with this foundation, teams can produce quality work, measure their success, and scale the design practice within their organisation.
Join May’s talk where she’ll share her vision on Design Operations, and how she built her team from scratch using an age-old gardening philosophy: sew the seeds early on, so that when teams start to grow, they can weather every storm and survive any season.
OUTCOMES
Discover the value and relevance of Design Operations
Get inspired on how to build and grow a designops team
Learn how to create, improve and optimise design processes
Find ways to convince your organisation on implementing Design Operations
FORMAT
The talk will happen live via Zoom.
STUDY POINTS
This talk is worth 1 SDC study point.
KEYWORDS
Designops, case study, design thinking, organisational design, strategic design
360° SERIES
ABILITies 05, 07 & 09
LEVEL - EXplore
360° SERIES
ABILITies 05, 07 & 09
LEVEL - EXplore
Meet the speaker
May O. Caballero (Spain) is a designer by trade and the creator of Typeform’s first Design Operations team. Her practice is built on strategic and service design, which she used to scale design operations at Typeform, a fast-growing SaaS scale-up that makes online interactions more human.
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