Do you feel that you might be lacking some critical information when taking strategic decisions? Typically, businesses decide based on metrics and measure what is available. Customer context and value creation processes are overlooked. We have crafted a workshop for you to learn how to evaluate your current data mix, how to generate new indicators & how to pair them with insights, so your decisions are finally grounded.
Be able to measure what matters and challenge how strategic decisions are informed in your organisation through:
The workshop will take place live via Zoom. Remote collaboration will take place on Mural. No previous experience in Mural is needed, however connection via a laptop is recommended.
This workshop is worth 12 SDC study points.
Strategic design, organisational design, business design, design thinking
Itziar Pobes (Spain) is Co-founder and the project brain at We Question Our Project, a Barcelona-based service design agency, and the coordinator of the Master in Service Design at IED Barcelona.
Silvia Calvet (Spain) is an Experience Design Associate Director at King, the video game developer that specialises in social games such as Candy Crush. She works at the intersection of business, technology and users.
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