Services of the future. Do we want them all?

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DATE & TIME
February 25
14:00 - 18:00 CET
DURATION
4 hours
WORKLOAD
4 hours
LANGUAGE
English
PRICE
US $239.99 (Excl. VAT)
Join

If you are not yet a member of our online campus, this link will take you to the registration page. Membership is free but required to sign up for activities.

DESCRIPTION

This workshop is developed and led by BBC’s design experts Filippo Cuttica and Maja Grakalić. The workshop will be divided into two parts. The first part will be about imagining future services based on emerging technologies and social needs. The fact that technology creates many new opportunities for the future, does not necessarily mean that those opportunities are all equally desired and wanted by people across society. We will design services for both the best and the worst case scenarios, provoking the shift from the known ‘How might we …?’ question to the ‘Why should we…?’.

The second part of the workshop will focus on building prototypes and blueprints for one chosen future service. All the work and activities will be run in an analogue fashion and really activate every single participant to enact and role play a new service of the future flow.

OUTCOMES

  • A provocation to think about the impact that every single service we design has on people, society and the planet
  • A toolkit to support the prototyping of future services, including enacting techniques and role play

FORMAT

The workshop will take place live via Zoom. Remote collaboration will take place in Mural. No previous experience in Mural is needed, however connection via a laptop is recommended.

STUDY POINTS

This workshop is worth 4 SDC study points.

KEYWORDS

Futures thinking, design research, social design, ethics, experimentation

360° SERIES

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ABILITY 01 - SOLVE FOR TOMORROW
LEVEL - EXERCISE

360° SERIES

SDC_illustration_360_degrees_series_ability01_exercise_yellow

ABILITY 01 - SOLVE FOR TOMORROW
LEVEL - EXERCISE

DATE
February 25, 14:00 - 18:00 CET
WORKLOAD
4 hours
PRICE
US $239.99 (Excl. VAT)
Join
DURATION
4 hours
LANGUAGE
English

If you are not yet a member of our online campus, this link will take you to the registration page. Membership is free but required to sign up for activities.

Meet the workshop leaders

SDC_people_filippo_cuttica

Filippo Cuttica (Italy) works at the BBC in London as the UX Principal for Ethics, helping the organisation to dream and shape desirable futures. His approach to ethics interlinks futures thinking and human-centred design.

Filippo believes we can't build desirable futures without imagining them first in structured ways. He is a designer and artist, with one foot in the world of speculative design and art research, and the other in experience design, strategy and creative leadership. He loves to mix reflection with innovation, helping organisations entering the future in a bold and sustainable way. Previously he worked as User Experience Consultant at Foolproof, working for clients including HSBC, Shell, More Than, Tesco and Panasonic.
SDC_people_maja_grakalic

Maja Grakalić (Croatia) is a UX and a service designer at the BBC and a PhD researcher at Central Saint Martins in London. Her design work merges strategic foresight with the human-centred collaborative approach.

Her academic work explores omitted histories of speculative and critical design. She believes design fiction can help us challenge the status quo and build desirable futures together. Maja co-facilitates the BBC's Future Casting workshops to teach ethical innovation through speculative futures thinking. As a teaching assistant at MA Material Futures and MA Narrative Environments, she mentors students about future-facing design approaches. Her research into the speculative design of former Yugoslavia diversifies historical examples and methods of the practice and explores futures through the eyes of socialist designers. Previously Maja designed visual identities for BBC Newsnight, World Service 2020, Focus on Africa and BBC World.

Enroll as a team?

Get in touch with us for a quote!

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