This is a two-day intensive workshop aimed at senior executives looking to use design to drive and support change in organisations to become more people-centric. Everyone talks about the importance of developing an innovative culture in organisation but not many people know how this is done effectively.
This workshop will use the 7 Design Change Roles framework developed by Professor Joyce Yee, Dr Emma Jefferies and Dr Kamil Michlewski to explain how you can use design to help your team and organisation be more innovative, people-centered and resilient. The framework has been derived from in-depth interviews with 13 multi-national organisations and 7 experts in organisational change, leadership and digital transformations. By revealing how different types of organisations like Steelcase, Spotify and Itaú Bank use design to support and drive change in their organisations, we can start identifying your change process needs.
The workshop will take you through a series of reflexive and discursive exercises that will a) help you notice and reveal the effects of organisation culture, b) identify your change needs, and c) help you plan for change.
You are adopting a learning by doing approach – and as such will require you to commit some time before the first session and in between the two sessions to work on set tasks. Organisational change is hard and takes time, therefore we want to ensure you leave the course with a clear plan on how you can utilise the knowledge gained through your participation. We would encourage you to come with a colleague, someone who is part of your team or a senior executive that you are working with to deliver this change. Enacting change is a collaborative effort, so having a colleague to work with will enable deeper impact and engagement with the tasks and learning.
All lessons and sessions are online and will happen via Zoom. And hence we ask that you have a stable and strong internet connection in order to follow the sessions without interruption.
Total face-to-face hours is 6 hours but we also recommend that you dedicate a total of 3 hours outside of the online delivery; 1 hour before the 1st session and 2 hours in between session 1 and 2.
This workshop is worth 9 SDC study points.
Strategic design, design thinking, business design, organisational design
Joyce Yee (Malaysia) is a design researcher, author and designer in the areas of design and social innovation, service design and interaction design. She is Professor of Design and Social Innovation at the School of Design, Northumbria University, UK.
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