Setting research ops up for success
DESCRIPTION
Research ops is a new function for many research teams. To get the sign-off for the role, you may have to outline very specific and concrete deliverables that you expect from research ops. However, to obtain an outsize impact from this role, you must tear that list up and allow the research ops lead to start from scratch to uncover the status quo.
Saskia Liebenberg, research ops lead at Monzo bank, will help you understand why and how to work with research ops. And how to ensure your research team, or anyone doing research, benefits from the force multiplying impact of this role.
OUTCOMES
Discover the value and relevance of research operations
Learn what to expect from research ops
Get the sign-off for this new function in your research or design team
Find ways to convince your organisation about the amplifying effect of this role
FORMAT
The talk will happen live via Zoom.
STUDY POINTS
This talk is worth 1 SDC study point.
KEYWORDS
Design research, organisational design, case study
360° SERIES
ABILITY 08 - Research radically
LEVEL - EXplore
360° SERIES
ABILITY 08 - Research radically
LEVEL - EXplore
Meet the speaker
Saskia Liebenberg (UK) is research operations lead at Monzo. She loves helping teams work more effectively and achieve their best.
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